Privacy policy

Last Updated: November 2, 2026

At Skin Day, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website, place an order, or interact with us, we may collect the following information:

* Personal Information: Name, email address, phone number, billing address, and shipping address.
* Payment Information: Payment details necessary to process transactions securely through our payment partners.
* Order Information: Products purchased, order history, transaction details, and delivery information.
* Technical Information: IP address, browser type, device information, cookies, and website usage data.

2. How We Use Your Information

We use your information to:

* Process and fulfil your orders.
* Arrange shipping and delivery.
* Provide order confirmations and updates.
* Respond to customer queries and support requests.
* Improve our website, products, and shopping experience.
* Send promotional offers and brand updates, where permitted.
* Prevent fraudulent transactions and maintain website security.

3. Sharing of Information

Skin Day does not sell your personal information to third parties.

However, we may share necessary information with trusted service providers, including:

* Payment gateway providers.
* Shipping and logistics partners.
* Website hosting and technology providers.
* Marketing and analytics platforms.

These partners receive only the information necessary to perform their services.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand customer behaviour, analyse website performance, and deliver relevant advertisements.

You can manage or disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.

Payment transactions are processed through secure third-party payment gateways. We do not directly store complete debit or credit card details.

6. Your Privacy Rights

You may contact us to:

* Request access to your personal information.
* Correct or update inaccurate information.
* Request deletion of your personal information, subject to applicable legal requirements.
* Withdraw consent for promotional communications.
* Raise concerns regarding how your information is handled.

7. Third-Party Links

Our website may contain links to third-party websites or services. Skin Day is not responsible for the privacy practices or content of these external websites.

We recommend reviewing their respective privacy policies.

8. Children’s Privacy

Our website and products are not intended to be used independently by children. We do not knowingly collect personal information from children without appropriate consent.

9. Changes to This Privacy Policy

Skin Day reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page along with the revised update date.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Brand: Skin Day
Email: [Your Customer Support Email]
Website: [Your Website URL]
Business Address: [Your Registered Business Address]